I wonder if 2011 was the Year of Product Recalls.
I read about so many through the year. Is it because the manufacturers are more concerned or is it that companies are now more quality conscious or is it that the laws favour the consumers?
How do customers feel about the time spent on the replacement? Do they consider it a hassle or do they feel it is good the comapnies took care of them?
I remember the below recalls in 2011:
Replacement of iPod nano (1st gen) because the battery may overheat
Toyota recalled 41000 units of Etios and Liva in India to replace a faulty filler hose pipe
Tata Nano is replacing the starter motor free of cost for 140,000 units